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NUVITE ORDERING POLICY

Thank you for choosing Nuvite as your one stop source for high quality chemical specialty products. We desire to make your ordering simple and less time consuming.

Please be advised that the following conditions with respect to orders are applicable:

Orders: Nuvite may accept or reject orders at its sole discretion.

Payment Terms: Credit Card. We accept Mastercard, Visa, and American Express. Sorry, Discover Card and C.O.D. not available at this time. A combined credit card/debit card may be used; however, debit cards by themselves are not accepted at this time.

Minimum $ Purchase: None. Please feel free to order any item at any quantity.

Packaging Sizes: Packaging sizes are specified next to each product. For larger packaging sizes not listed, please contact our order desk at: 800-394-8351 pertaining to specific request for quotations for larger sizes. In addition, quantity discounts are also available upon request. If you prefer to inquire via e-mail, please visit our home page or if in the store, via the comment box within the order. All inquiries will be addressed within 48 hours of receipt.

Freight: All products are shipped within 24 - 48 hours at time of receipt of order. Freight is f.o.b. from our factory in New York or from any of our warehouses (where applicable) in the United States. Freight charges are prepaid and added to the order. Although the system may specify United Parcel, it is Nuvite’s option to elect the carrier, i.e., UPS, FEDEX, BAX, DHL, etc. You may however, specify in the comment box, a specific carrier of choice. We will try to accommodate such requests where applicable; however, such requests shall be at Nuvite’s option. Please note that exact freight charges may vary dependent upon the carrier’s fuel surcharges at the time of shipment  along with the total number of cartons and gross weight necessary to prepare and package the shipment in a safe and responsible manner. When specifying collect shipments, please provide your account number accordingly.

Taxes: Nuvite will charge and collect sales tax as mandated by federal, state, and local taxing authorities in taxing jurisdictions where applicable.

Returns: Our policy is to provide the highest quality products with exceptional service. However, there are times when customers order the wrong material. Please insure that the material being ordered and the packing size is correct. Any returns are subject to a 20% restocking fee plus freight. If a customer does elect to return merchandise, please contact us for a return authorization number and further instructions.

Equipment:  Nuvite distributes OEM's buffing rotary powered tools and does not offer any warranties whatsoever. In the event of machine failure, Nuvite will provide the contact information to the customer for their directly contacting the machine equipment manufacturer for warranty information to include reimbursement or replacement by the equipment manufacturer only. Any customer requesting Nuvite to replace its defective equipment will be charged as a new sale and at the retail price accordingly. No returns or reimbursements on buffing equipment will be accepted by Nuvite.

We thank you for your interest in our Products and look forward to continuous service to you, our most valued customer.

NUVITE CHEMICAL COMPOUNDS CORPORATION


Policy effective date: 1/3/05 and subject to change.

 



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